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Ecodrive Daily > News > Great Wall Motor app outage leaves keyless car owners locked out
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Great Wall Motor app outage leaves keyless car owners locked out

March 21, 2025 3 Min Read
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Great Wall Motor app outage leaves keyless car owners locked out
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The growing sophistication of contemporary automobiles has led many drivers to embrace the comfort of utilizing smartphone functions to unlock and function their vehicles, usually leaving conventional keys behind. A number of Nice Wall Motors apps are malfunctioning in the present day, stopping Bluetooth keys from opening automotive doorways.

This morning, quite a few Nice Wall Motor (GWM) homeowners reported widespread points with the corporate’s cell software, with many customers encountering a “503 Service Unavailable” error. This outage left those that had opted to go keyless unable to entry their automobiles, successfully being “stranded” exterior their vehicles.

Following the app malfunction, many feedback appeared on Nice Wall Motor’s official social media channels. Consumer suggestions suggests the issue was not restricted to the principle GWM app but additionally affected functions for its sub-brands, Wey and Tank. Experiences point out that the disruption impacted drivers throughout varied areas in China.

Nice Wall Motor has since issued an official assertion addressing the state of affairs. The announcement reads:

”Attributable to a server anomaly, some customers of the 5 model apps and the Nice Wall Motor app could also be unable to log in or use them usually. Our technical group is working diligently to restore the server difficulty, and performance is being step by step restored. We advocate that you simply carry your mechanical key when touring to keep away from any inconvenience attributable to the shortcoming to make use of the app normally.”

Nice Wall Motor is a Chinese language vehicle producer established in 1984. The corporate’s portfolio contains 5 main car manufacturers: Haval, Wey, Ora, Tank, and Nice Wall Pickup.

See also  BYD dethrones Tesla as world's top BEV seller for two consecutive quarters

At 16:00 Beijing time on March 21, Nice Wall Motors launched a press release saying that after the difficulty, its technical group instantly labored with the cloud service supplier on a full restoration. Following intensive efforts, all apps have returned to regular operation. “Should you beforehand skilled login points, you may restart the app or attempt logging in once more after altering your community setting.”

Supply: Mydrivers

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