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Ecodrive Daily > News > Tesla China sales staff work without days off in 13-hour shifts to combat market decline
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Tesla China sales staff work without days off in 13-hour shifts to combat market decline

April 21, 2025 5 Min Read
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Tesla China sales staff work without days off in 13-hour shifts to combat market decline
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  • Gross sales workers underneath unprecedented strain
  • Excessive turnover and harsh analysis requirements
  • Market and product challenges
  • Strategic response and future outlook

In China, the world’s largest and most superior electrical automobile market, Tesla‘s picture has shifted from pioneering innovator to conservative participant. Based on knowledge from the China Passenger Automobile Affiliation, Tesla’s wholesale gross sales in China dropped 21.8% year-over-year within the first quarter of 2025, whereas retail gross sales remained primarily flat in comparison with final yr.

This efficiency stands in stark distinction to Tesla’s foremost Chinese language competitor, BYD, which achieved an 18.8% progress charge throughout the identical interval.

Gross sales workers underneath unprecedented strain

Tesla salespeople, who work together most instantly with shoppers, are feeling the mounting strain. A number of Tesla gross sales representatives informed reporters they’ve deserted mid-week breaks in favor of working seven days every week, with day by day shifts operating from 9 AM to 10 PM – practically 13 hours per day.

“The times after we didn’t have to work exhausting to introduce merchandise and orders would ‘robotically’ arrive are gone perpetually,” stated one salesperson who has determined to go away Tesla.

Based on Tesla gross sales workers in Beijing, the present efficiency normal requires closing at the very least one sale day by day, translating to roughly 30 autos month-to-month. Nonetheless, many salespeople battle to promote even 3-4 automobiles weekly, regardless of repeatedly monitoring potential buyer exercise and persuasively selling the autos.

Excessive turnover and harsh analysis requirements

The extreme work setting has led to unprecedented turnover charges. At one Beijing retailer, all the gross sales group is changed roughly each month and a half, in comparison with each three months beforehand.

See also  GM braces for a $5 billion hit as it fights to keep up in China’s intensifying EV price war

New gross sales recruits face a brutal onboarding course of – they need to grasp product data inside three days whereas present process day by day recitation checks. By day 4, they’re anticipated to shut offers or probably face dismissal. “This method primarily screens by means of rigorous analysis – solely these able to rapidly closing gross sales can keep,” defined one insider.

Market and product challenges

Business observers attribute Tesla’s struggles in China to a restricted and ageing product line that has struggled to maintain tempo with the speedy innovation from Chinese language automakers like BYD. The refreshed Mannequin Y launched earlier this yr offered some gross sales momentum, however didn’t return Tesla to its former market-leading place.

Latest promotional insurance policies for the refreshed Mannequin Y, together with three-year zero-interest financing, replicate the corporate’s efforts to stimulate demand. A deadly electrical automobile accident in early April has additionally raised security considerations amongst potential clients, with gross sales workers reporting that “mechanical unlock buttons and battery security” have change into high considerations for consumers.

Strategic response and future outlook

Tesla could also be making ready a strategic response. Based on trade stories, Tesla’s China group is growing a brand new automobile – primarily a lower-priced model of the Mannequin Y. If the present refreshed Mannequin Y underperforms, this extra inexpensive variant might launch within the second half of this yr.

The Chinese language market’s significance to Tesla continues to develop. In Q1, Tesla’s retail gross sales in China reached 134,600 models, representing practically 40% of its world gross sales. As Tesla faces challenges in different markets, together with a 62.2% gross sales decline in Germany, securing Chinese language shoppers’ favor has change into more and more essential for the corporate’s world technique.

See also  ECD Automotive Design adds electric Jaguar E-Types to its repertoire using Tesla motors

Supply: Jiemian

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