On the night time of Might 7, Xiaomi issued a public apology in response to buyer complaints about latest modifications affecting its SU7 Extremely mannequin. The corporate addressed issues in regards to the newly launched circumstances for unlocking the “Rating Mode” characteristic and clarified the aim and origin of the non-obligatory carbon fibre dual-duct hood. Corrective measures have been introduced to deal with person dissatisfaction.
“Rating Mode” software program controversy
The corporate acknowledged {that a} latest software program replace imposed unlock necessities for the SU7 Extremely’s “Rating Mode” with out prior discover. The characteristic, supposed initially as a driving efficiency mode, was modified with out sufficient communication, prompting unfavourable suggestions from customers. Xiaomi has paused the software program rollout and dedicated to issuing a revised model inside 4 to eight weeks.
The corporate admitted to communication points and said that future updates would contain extra person session. “We recognise that main updates impacting person expertise should contain thorough dialogue with our group,” the assertion learn.
Carbon fibre hood and buyer choices
Xiaomi defined that the carbon fibre dual-duct hood was added to the SU7 Extremely after the optimistic reception of a prototype proven on the Nürburgring in October. Though primarily beauty, the hood reduces car weight by 1.3 kg and improves cooling airflow to a restricted extent.
As a consequence of misunderstandings about its perform, Xiaomi will permit SU7 Extremely clients to modify to the usual aluminium hood. This reconfiguration choice is obtainable for orders positioned earlier than Might 10 or for delivered automobiles. These clients may also obtain 20,000 yuan (2,770 USD) loyalty factors. These protecting the carbon fibre hood will nonetheless obtain loyalty factors. Xiaomi famous reconfigurations could barely delay manufacturing however gained’t have an effect on different buy phrases.
The carbon fibre hood is produced utilizing an autoclave course of that takes about 12 hours per unit. Xiaomi emphasised that this part has handed security and sturdiness checks, together with noise, vibration, and pedestrian affect safety necessities. A five-year or 100,000-kilometer guarantee covers it. The corporate additionally contrasted its product with aftermarket options, which can not meet related requirements.
Manufacturing car testing at Nürburgring
On Might 8, CEO Lei Jun confirmed that the manufacturing SU7 Extremely is at present being examined on the Nürburgring. The car makes use of a tri-motor system producing 1548 PS, with a claimed 0–100 km/h acceleration time of 1.98 seconds and a high pace of 350 km/h. It’s geared up with CATL’s Kirin II battery, which offers an estimated CLTC vary of 630 km and prices from 10% to 80% in roughly 11 minutes.
Different parts embody Akebono braking methods, carbon ceramic discs, and a hard and fast carbon rear wing to extend downforce. Utilizing carbon fibre all through the car reduces total weight by 57 kg. The inside consists of Alcantara and carbon trim, and the automotive comes with Xiaomi’s in-house driver help system.
